Exceeding New Customer Expectations

Weighing Scale Calibration Services

A premium brand pet food manufacturer in Lancashire requested a quotation for service and calibration of weighing scales, multi-heads and in-line check weighing systems. We quoted accordingly and the customer gave us the go-ahead. However, we did not realise that the customer had a BRC audit within 2 weeks and there was also a two day public bank holiday in between.

A fast and efficient response was required. Weighing Scales Ltd re-scheduled some calibration work and method statements, insurance documents and health and safety inductions were completed. The on-site calibrations were completed on time and the calibration certificates were sent by PDF the next working day. The customer’s calibration records are up to date and ready for a successful and stress free calibration audit.

As a bonus, Weighing Scales Ltd are now quoting to service and calibrate the customer’s tanks and to supply and calibrate temperature testing equipment for them. The customer benefits from a one-stop calibration service, on the doorstep, flexible and ready to respond to their fast paced manufacturing plant.

To benefit from from our second to none service, call us today on 01282 691602.